**Privacy Policy**

Jokosh Fashions ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our e-commerce store located at www.jokoshfashions.com (the "Site"). By accessing or using the Site, you agree to the terms of this Privacy Policy.

**Information We Collect:**

1. **Personal Information:** When you visit our Site, make a purchase, or sign up for our newsletter, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.

2. **Usage Information:** We automatically collect certain information about your device, including your IP address, browser type, operating system, and pages visited on the Site. This helps us improve our services and enhance your online shopping experience.

**How We Use Your Information:**

1. **Order Processing:** We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

2. **Marketing Communications:** With your consent, we may send you promotional emails about our products, special offers, and upcoming events. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email.

3. **Analytics:** We may use your information to analyze trends, track user activity on the Site, and gather demographic information for aggregate use. This helps us understand how visitors interact with our Site and improve its functionality.

**Information Sharing:**

We may share your personal information with third-party service providers who assist us in operating our business, conducting marketing campaigns, or servicing you. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

We may also disclose your information in response to a subpoena, court order, or other legal process, or to comply with applicable laws and regulations.

**Data Security:**

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

**Your Choices:**

You have the right to access, update, or delete your personal information. You can also choose to opt-out of certain data collection and processing activities. If you have any questions or concerns about your privacy rights, please contact us at jokoshfashions@gmail.com.

**Changes to this Privacy Policy:**

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

**Contact Us:**

If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at jokoshfashions@gmail.com.

By using our Site, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by its terms.

**Terms of Service**

Welcome to Jokosh Fashions ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our e-commerce store located at www.jokoshfashions.com (the "Site"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

**1. Use of the Site:**

You may use the Site for lawful purposes only and in accordance with these Terms. You are prohibited from using the Site in any way that violates applicable laws or regulations.

**2. Intellectual Property:**

The content, trademarks, logos, and other materials displayed on the Site ("Content") are owned by Jokosh Fashions or its licensors and are protected by intellectual property laws. You may not modify, reproduce, distribute, or use the Content without our prior written consent.

**3. User Accounts:**

In order to access certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

**4. Product Purchases:**

All purchases made through the Site are subject to our Return Policy and Shipping Policy. We reserve the right to refuse or cancel any order at any time for any reason.

**5. Disclaimer of Warranties:**

The Site is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

**6. Limitation of Liability:**

In no event shall Jokosh Fashions, its officers, directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site.

**7. Indemnification:**

You agree to indemnify and hold harmless Jokosh Fashions, its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in connection with your use of the Site or violation of these Terms.

**8. Governing Law:**

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles.

**9. Contact Us:**

If you have any questions or comments about these Terms, please contact us at jokoshfashions@gmail.com or at our address: Ridgestone Way SW, Marietta, GA 30008.

By using our Site, you acknowledge that you have read and understand these Terms and agree to be bound by them.

**Returns Policy**

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

**Additional non-returnable items:**

- Gift cards
- Downloadable software products
- Some health and personal care items
- Personalized merchandise

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable):

- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

**Refunds (if applicable):**

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

**Late or missing refunds (if applicable):**

If you haven't received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and you still have not received your refund yet, please contact us at jokoshfashions@gmail.com.

**Sale items (if applicable):**

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

**Exchanges (if applicable):**

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at jokoshfashions@gmail.com.

**Gifts:**

If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return.

**Shipping:**

To return your product, you should email us at jokoshfashions@gmail.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

Shipping & Delivery

• How long will it take for my order to arrive?

Orders shipped within the USA will typically arrive within 8-15 business days.
During peak holiday seasons, pandemics, or severe inclement weather, delivery within the USA should be expected within 30 business days (note that ‘business days’ excludes weekends and holidays). We’ll provide a link in your confirmation email so you can easily check the status of your order at any time.
International orders (outside of the USA) may take up to 4-6 weeks to arrive. During peak holiday times, pandemics or when there is severe inclement weather, items may take up to 10 weeks to arrive.
•How long will it take for my order to ship?
Orders will typically ship within 3 to 7 business days, however during peak holiday seasons, pandemics or with severe inclement weather, it may take currently up to 20 days.
• Why haven't I received my package?
Please check the tracking on your package.
If your order status shows "Delivered" and you did not receive the item, please follow up with the carrier listed on your order status page. inspiration-by-god.launchcart.store is not responsible for lost or stolen packages.
Please also note that order tracking information may not be up-to-date on orders outside of the USA. According to FedEx, "FedEx International Mail Service provides an additional level of visibility to your economical international shipping, however this is not a tracking process. As FedEx hands your package off to a local postal authority, there can be a lag time of 2—5 days where your package is not visible. Not every country scans their packages or performs a full set of scans. FedEx is not responsible for packages once they have been handed off to the local postal authority."
• What happens if my order is 'refused' or 'returned to sender'?
Orders that are 'Refused' or 'Returned to Sender' will be processed as a return and are not re-shipped. These include orders that could not be delivered due to incorrect address information entered during the ordering process. These types of returned orders are eligible for a refund for cost of goods (shipping is not refundable) ."